Analytics & Business Intelligence
Winning With Intelligent Choice Architectures
Recent research shows leading organizations use generative and predictive AI to better inform strategic decision-making.
Research fellow, MIT Sloan Initiative on the Digital Economy
The 2024-2025 strategic measurement study, conducted by MIT Sloan Management Review in collaboration with Tata Consultancy Services, examines how leading organizations integrate predictive and generative AI to develop and present improved choices to human decision-makers. Drawing on interviews with senior leaders in six major industry groups, our research reveals the emergence of intelligent choice architectures – a new paradigm where AI systems proactively participate in structuring and shaping strategic decisions. The implications for organizational performance, decision rights, and strategic agility are significant, particularly as businesses navigate increasing complexity and compressed decision cycles.
Recent research shows leading organizations use generative and predictive AI to better inform strategic decision-making.
Michael Schrage and David Kiron
Agentic AI adopters must proactively address decision rights allocations, power dynamics, and decision-making practices.
Michael Schrage and David Kiron
Research shows that better decision-making can be achieved through the strategic use of artificial intelligence systems.
Michael Schrage and David Kiron
These briefs represent snapshots of intelligent choice architectures in specific sectors and are not intended to fully represent these industries.
Intelligent Choice Architectures in the Retail and Consumer Packaged Goods Sectors
Intelligent Choice Architectures in the Banking, Financial Services, and Insurance Sectors
Intelligent Choice Architectures in the Life Sciences and Health Care Sectors
Intelligent Choice Architectures in the Manufacturing Sector
Intelligent Choice Architectures in the Communications, Media, and Technology Sectors
Intelligent Choice Architectures in the Energy, Resources, and Utilities Sectors
The Strategic Measurement initiative, launched in 2018 in collaboration with Think with Google, explores leadership's burgeoning use of next-generation measures, including key performance indicators. Through a series of research reports, video interviews, and an interactive self-assessment, this program explored the role of key performance indicators (KPIs) as a leadership tool. Additionally, MIT SMR and BCG researched the connection between KPIs and artificial intelligence in 2024. Explore the archive below.
The second Artificial Intelligence and Business Strategy report of 2024 looks at how organizations that combine organizational learning and AI learning are better prepared to manage uncertainty.
Sam Ransbotham et al.
MIT Sloan Management Review’s first annual cross-industry survey of senior executives in collaboration with Google offers insight into organizations’ use of key performance indicators in the digital era.
Michael Schrage and David Kiron
Aditi Javeri Gokhale
Andrew Low Ah Kee, interviewed by Michael Schrage
Michael Schrage and David Kiron
Michael Schrage and David Kiron
Michael Schrage and David Kiron
Michael Schrage and David Kiron
Michael Schrage and David Kiron